For the latest information on changes to our services during the COVID-19 pandemic click here.

COVID-19 (coronavirus) updates

The ongoing health and wellbeing of Mambourin’s community members is of utmost importance to us and so we are strictly following all government directions in relation to the coronavirus. As restrictions change frequently, we will update this page with the latest information on how they affect Mambourin services.

19 October 2021

Some restrictions remain in place for metropolitan Melbourne and regional Victoria until the state meets the vaccination targets set out in the Victorian Government’s Roadmap.

In line with current restrictions, we are able to deliver essential services in small groups within our hubs and in the community from Monday 25 October.

We are operating according to a strict COVID Safe plan. This means that services are limited according to room density requirements, social distancing, and staff capacity.

Our team have been contacting Mambourin community members directly to discuss their support needs and return to services plan. If you haven’t heard from us yet, please reach out to your local hub.

We don’t have a date for a full return to services just yet. We will update you as soon as we receive government guidelines about how and when we can offer more services.

Masks are required when outside the home – both indoors and outdoors – unless you have a medical exemption. If you are able to wear a mask, please remember to bring yours along to any 1:1 or small group services.

COVID-19 vaccine for staff teams

On 1 October 2021, the Victorian Government announced that all workers in Victoria who are on the Authorised Worker list must be vaccinated.

As of this week, all Mambourin staff members on site and/or providing community supports will have received at least their first vaccination.

I’m pleased to share that many of our staff are already fully vaccinated. All remaining staff members will be fully vaccinated by 26 November in line with government directions.

COVID-19 vaccine for people receiving supports

Getting the vaccine is voluntary for people receiving supports. Individuals will only receive the vaccine if they (or their decision maker such as a parent) book an appointment and give their full and informed consent.

We strongly encourage all people who are eligible to get vaccinated. People with disability are at greater risk of becoming sick if they get infected with COVID-19. Vaccination is a safe and effective way of protecting you, your family and the community.

You can use the online eligibility checker to book an appointment with a registered GP or healthcare provider. You can access the eligibility checker here: covid-vaccine.healthdirect.gov.au/eligibility. We can also support Mambourin community members to book or attend a vaccination appointment – speak to your local hub manager about your needs.

While we encourage those who can to get the vaccine, it is important to stress that people who choose not to receive the vaccine will not be treated any differently.

We understand that you may have many questions about the vaccine, and that it can be difficult to know where to find the most current and accurate information. To support you through this, we have created a webpage with links to useful resources for people living with disability, and those who support them.

Please see our COVID-19 vaccine information page.

Mambourin Business Solutions

Our Supported Employment and Traineeships will continue to run as usual. These are allowable under the category of work and study that cannot be completed remotely. Temperature checks and screening questions will apply on arrival to work (see Visitor policy below).

For our MBS Garden team members, hours of work may be impacted due to reduced client services during the lockdown. Your supervisor will talk with the team directly about how this will affect you.

The wellbeing of our employees and participants is our highest priority and we are strictly following all government advice on social distancing and workplace occupational health and safety.

Visitor policy

To help protect the Mambourin community, visitors to any of our sites will be required to wear a mask (unless they have a medical exemption), have their temperature checked on arrival and will be asked the following questions before entry:

  1. Are you feeling unwell? If so, do you have a cough, a fever or shortness of breath? Is someone you live with unwell or displaying any of these symptoms?
  2. Have you, or someone you live with, returned from overseas within the last 14 days?
  3. Have you recently come into contact with someone who has been diagnosed with coronavirus by a doctor or asked to self-isolate?
  4. Have you returned from one of the interstate hotspots, red zones, or orange zones, within the last 14 days?
  5. Have you visited any of the known public exposure sites in Victoria during the date and time identified by DHHS? (To see current list visit: www.dhhs.vic.gov.au/case-locations-and-outbreaks)

If a visitor registers a temperature above 38 degrees, answers yes to any of the above questions, or refuses to answer – they will not be granted access to the premises and will be asked to call us to make alternative arrangements.  We appreciate your understanding during this time.

Communications and updates

As the coronavirus situation is changing rapidly we will be closely monitoring all health advice issued by the Department of Health and Human Services and will keep you up to date as further advice is issued.

The most recent communications sent to our community members will also be posted below.

2021 10 19 – CEO to community – Return to services and staff vaccine update

2021 10 05 – CEO to community – COVID-19 vaccine requirements



Other areas of interest

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