For the latest information on changes to our services during the COVID-19 pandemic click here.

COVID-19 (coronavirus) updates

The ongoing health and wellbeing of Mambourin’s community members is of utmost importance to us and so we have carefully considered how to maintain our duty of care in relation to the coronavirus. We have implemented a comprehensive action plan and will continue to keep all community members updated as we enact each stage.

17 February 2021

The Premier has announced the great news that the snap lockdown will end as scheduled at 11.59pm tonight, Wednesday 17 February.

This means that all Mambourin services including group activities at Community Hubs and WAM (Weekends at Mambourin) can resume from Thursday 18 February. We will continue to follow infection control procedures and meet density requirements to ensure the health and safety of our community.

With active cases of COVID-19 in Victoria we would like to remind everyone to check the list of known exposure sites on the Department of Health and Human Services (DHHS) website: www.dhhs.vic.gov.au/case-locations-and-outbreaks.

If you have visited a public exposure site during the indicated timeframe please get tested immediately and quarantine for 14 days from exposure or as instructed by staff at the testing site.

It is now a government requirement that everyone wear face masks indoors and outdoors where you can’t physically distance, unless you have a lawful exemption.

We appreciate your understanding as we continue to update our health and safety procedures in line with the latest government advice.

If you would like to talk to someone about your support needs, please get in touch on 9731 9200 or by contacting your local hub manager.

Keeping everyone safe and well remains our top priority. We will keep you updated as the government makes further announcements.

Mambourin Business Solutions

Our Supported Employment and Traineeships will continue to run as usual. These are allowable under the category of work and study that cannot be completed remotely. Temperature checks and screening questions will apply on arrival to work (see Visitor policy below).

Our SLES program will continue to be delivered online. On-site work experience will not take place until further notice.

The wellbeing of our employees and participants is our highest priority and we are strictly following all government advice on social distancing and workplace occupational health and safety.

Visitor policy

To help protect the Mambourin community, visitors to any of our sites will be required to wear a mask (unless they have a medical exemption), have their temperature checked on arrival and will be asked the following questions before entry:

  1. Are you feeling unwell? If so, do you have a cough, a fever or shortness of breath? Is someone you live with unwell or displaying any of these symptoms?
  2. Have you, or someone you live with, returned from overseas within the last 14 days?
  3. Have you recently come into contact with someone who has been diagnosed with coronavirus by a doctor or asked to self-isolate?
  4. Have you returned from one of the interstate hotspots, red zones, or orange zones such as NSW or Brisbane, within the last 14 days?
  5. Have you visited any of the known public exposure sites in Victoria during the date and time identified by DHHS? (To see current list visit: www.dhhs.vic.gov.au/case-locations-and-outbreaks)

If a visitor registers a temperature above 38 degrees, answers yes to any of the above questions, or refuses to answer – they will not be granted access to the premises and will be asked to call us to make alternative arrangements.  We appreciate your understanding during this time.

Communications and updates

As the coronavirus situation is changing rapidly we will be closely monitoring all health advice issued by the Department of Health and Human Services and will keep you up to date as further advice is issued.

All communications sent to our community members will also be posted below.

2021 02 17 CEO to community – Return to services

2021 02 12 – CEO to community – 5 day lockdown

2021 01 06 CEO to community – COVID update

2020 11 25 CEO to community – Staged return to hubs

2020 11 10 CEO to community – Further updates on return to services

2020 10 27 CEO to community – Update on Mambourins return to services plan

2020 10 01 CEO to community – Changes to restrictions

2020 09 09 CEO to community- Changes to restrictions

2020 07 08 CEO to community – hub closures

2020 07 01 CEO to community – Hot zone suburb restrictions

2020 05 27 CEO to community- Staged return update

2020 05 12 Mambourin to community – hub closures update

2020 04 07 Mambourin to community – Temperature checks

2020 04 02 Mambourin CEO to community re hub closures

2020 03 25 – SLES program letter – online learning

2020 03 16 Mambourin to community re Coronavirus incl attmt

2020 03 11 Mambourin to community re Coronavirus

2020 03 04 Mambourin to community re Coronavirus

2020 03 04 Mambourin to community re Flexi-choices and coronavirus


Other areas of interest

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