For the latest information on changes to our services during the COVID-19 pandemic click here.

COVID-19 (coronavirus) updates

The ongoing health and wellbeing of Mambourin’s community members is of utmost importance to us and so we are strictly following all government directions in relation to the coronavirus. As restrictions change frequently, we will update this page with the latest information on how they affect Mambourin services.

27 April 2022

The Victorian Government recently announced that most COVID-19 restrictions would ease from Saturday 23 April. However, a number of restrictions remain in place for disability service providers. These are outlined below.

Face masks

Masks are still recommended for all client-facing disability workers and volunteers.

People receiving supports who are comfortable and able to wear masks are encouraged to continue to do so, especially in high-risk settings such as on public transport or crowded venues.

Household or close contacts

The Household contact period is still seven days. However, if you are a household contact you no longer have to quarantine for this seven-day period if you:

  • Test negative using a rapid antigen test on five days of the seven-day period (with tests spaced at least 24 hours apart)
  • Wear a mask indoors when outside your home
  • Do not visit hospitals or care facilities
  • Notify your employer (this includes Mambourin)

If you do not follow these steps, you must quarantine for the seven-day period and you are required to get tested on Day One and Day Six.

Infection control

To further reduce infection risk, we will continue to:

  • risk assess and avoid unnecessary visits between community hubs/work sites
  • not allow any staff, customers or visitors to attend hubs if unwell or displaying cold and flu symptoms (even after negative test result)
  • provide staff with Tier 3 PPE (personal protective equipment) including face shields and N95 masks.

COVID-19 vaccine for staff teams

All Mambourin staff members on site and/or providing community supports are fully vaccinated (three doses) in line with government directions.

COVID-19 vaccine for people receiving supports

Getting the vaccine is voluntary for people receiving supports. However, we strongly encourage all people who are eligible to get vaccinated to do so. People with disability are at greater risk of becoming sick if they get infected with COVID-19. Vaccination is a safe and effective way of protecting you, your family and the community.

We can also support Mambourin community members to book or attend a vaccination appointment – speak to your local hub manager about your needs.

While we encourage those who can to get the vaccine, it is important to stress that people who choose not to receive the vaccine will not be treated any differently.

We understand that you may have many questions about the vaccine, and that it can be difficult to know where to find the most current and accurate information. To support you through this, we have created a webpage with links to useful resources for people living with disability, and those who support them.

Please see our COVID-19 vaccine information page.

Mambourin Business Solutions

Our Supported Employment and Traineeships continue to run business as usual. Temperature checks and screening questions apply on arrival to work (see Visitor policy below).

The wellbeing of our employees and participants is our highest priority and we are strictly following all government advice on social distancing and workplace occupational health and safety.

Visitor policy

To help protect the Mambourin community, visitors to any of our sites will be required to wear a mask (unless they have a medical exemption), have their temperature checked on arrival and will be asked the following questions before entry:

  1. Are you feeling unwell? If so, do you have a cough, a fever or shortness of breath? Is someone you live with unwell or displaying any of these symptoms?
  2. Have you, or someone you live with, returned from overseas within the last 14 days?
  3. Have you recently come into contact with someone who has been diagnosed with coronavirus by a doctor or asked to self-isolate?
  4. Have you returned from one of the interstate hotspots within the last 14 days?
  5. Have you visited any of the known public exposure sites in Victoria during the date and time identified by DHHS? (To see current list visit: www.dhhs.vic.gov.au/case-locations-and-outbreaks)
  6. Are you unvaccinated?

If a visitor registers a temperature above 38 degrees, answers yes to any of the above questions, or cannot show proof of medical exemption – they will not be granted access to the premises and will be asked to call us to make alternative arrangements.  We appreciate your understanding during this time.

Communications and updates

As the coronavirus situation is changing rapidly we will be closely monitoring all health advice issued by the Department of Health and Human Services and will keep you up to date as further advice is issued.

The most recent communications sent to our community members will also be posted below.

2022 04 27 – CEO to community – COVID-19 Update

2022 02 14 – CEO to community – Reminder to report tests

2022 01 10 – CEO to community – COVID-19 Update




Other areas of interest

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