For the latest information on changes to our services during the COVID-19 pandemic click here.

COVID-19 (coronavirus) updates

The ongoing health and wellbeing of Mambourin’s community members is of utmost importance to us and so we have carefully considered how to maintain our duty of care in relation to the coronavirus. We have implemented a comprehensive action plan and will continue to keep all community members updated as we enact each stage.

25 November 2020

The Department of Health and Human Services (DHHS) has eased some restrictions for disability service providers. This means that we can now move to the next stage of our return to services plan and resume some group activities at our community hubs.

We are currently under the ‘’Last Step’’ of the government’s roadmap, which means there are still limits on the number of people who can attend centre-based disability services at one time. We will do our very best to support as many people as we can safely within these restrictions. This may mean staggered start and finish times and reduced group sizes for people attending hubs.

These services will be delivered with strict infection control procedures and social distancing in place.

If you would like to talk to someone about your support needs, please get in touch on 9731 9200 or by contacting your local hub manager.

Keeping everyone safe and well remains our top priority. We will keep you updated as the government makes further announcements.

Mambourin Business Solutions

Our Supported Employment and Traineeships will continue to run as usual. These are allowable under the category of work and study that cannot be completed remotely. Temperature checks and screening questions will apply on arrival to work (see Visitor policy below).

Our SLES program will continue to be delivered online. On-site work experience will not take place until further notice.

The wellbeing of our employees and participants is our highest priority and we are strictly following all government advice on social distancing and workplace occupational health and safety.

Visitor policy

To help protect the Mambourin community, visitors to any of our sites will be required to wear a mask (unless they have a medical exemption), have their temperature checked on arrival and will be asked the following questions before entry:

  1. Are you feeling unwell? If so, do you have a cough, a fever or shortness of breath? Is someone you live with unwell or displaying any of these symptoms?
  2. Have you, or someone you live with, returned from overseas within the last 14 days?
  3. Have you recently come into contact with someone who has been diagnosed with coronavirus by a doctor or asked to self-isolate?

If a visitor registers a temperature above 38 degrees, answers yes to any of the above questions, or refuses to answer – they will not be granted access to the premises and will be asked to call us to make alternative arrangements.  We appreciate your understanding during this time.

Communications and updates

As the coronavirus situation is changing rapidly we will be closely monitoring all health advice issued by the Department of Health and Human Services and will keep you up to date as further advice is issued.

All communications sent to our community members will also be posted below.

2020 11 25 CEO to community – Staged return to hubs

2020 11 10 CEO to community – Further updates on return to services

2020 10 27 CEO to community – Update on Mambourins return to services plan

2020 10 01 CEO to community – Changes to restrictions

2020 09 09 CEO to community- Changes to restrictions

2020 07 08 CEO to community – hub closures

2020 07 01 CEO to community – Hot zone suburb restrictions

2020 05 27 CEO to community- Staged return update

2020 05 12 Mambourin to community – hub closures update

2020 04 07 Mambourin to community – Temperature checks

2020 04 02 Mambourin CEO to community re hub closures

2020 03 25 – SLES program letter – online learning

2020 03 16 Mambourin to community re Coronavirus incl attmt

2020 03 11 Mambourin to community re Coronavirus

2020 03 04 Mambourin to community re Coronavirus

2020 03 04 Mambourin to community re Flexi-choices and coronavirus


Other areas of interest

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