COVID-19 (coronavirus) updates

The ongoing health and wellbeing of Mambourin’s community members is of utmost importance to us. We strictly follow all government directions in relation to the coronavirus. As restrictions change frequently, we will update this page with the latest information on how they affect Mambourin services.

24 April 2023

The Victorian Government eased most COVID-19 isolation requirements effective 12 October 2022. However, a number of restrictions remain in place for disability service providers.

As we enter the flu season we urge all community members to remain vigilant and continue to follow COVID-safe practices.

If you test positive for COVID-19 or have symptoms

Anyone who has COVID-19 or symptoms of COVID-19 should continue to notify Mambourin and not attend services for seven days. However, we will no longer report all occurrences of positive cases to the wider Mambourin community.

Face masks

Mask wearing is now optional for team members who undertake customer facing work. We encourage all staff to wear masks if social distancing can’t be maintained. We will continue to review the need to wear masks including the need to reintroduce mandatory mask wearing should we have local COVID cases or increased numbers within our community.

Customers who are comfortable and able to wear masks are encouraged to continue to do so, especially in high-risk settings such as on public transport or crowded venues.

Infection control

We will continue to use strict infection control procedures and COVID-19 prevention measures. To keep our hubs as safe as possible, we ask that you do not attend if you have any symptoms of COVID-19 or cold and flu.

COVID-19 vaccine for staff teams

All Mambourin staff members on site and/or providing community supports are fully vaccinated (three doses) in line with government directions.

COVID-19 vaccine for people receiving supports

Getting the vaccine is voluntary for people receiving supports. However, we strongly encourage all people who are eligible to get vaccinated to do so. People with disability are at greater risk of becoming sick if they get infected with COVID-19. Vaccination is a safe and effective way of protecting you, your family and the community.

We can also support Mambourin community members to book or attend a vaccination appointment – speak to your local hub manager about your needs.

While we encourage those who can to get the vaccine, it is important to stress that people who choose not to receive the vaccine will not be treated any differently.

We understand that you may have many questions about the vaccine, and that it can be difficult to know where to find the most current and accurate information. Please see our COVID-19 vaccine information page for links to reliable resources.

Mambourin Business Solutions

The wellbeing of our employees and participants is our highest priority and we are strictly following all government advice on workplace occupational health and safety.

Visitor policy

To help protect the Mambourin community, visitors to any of our sites will be required to check-in on arrival.

If our staff team is concerned that the visitor is unwell, they have the right to:

  • take their temperature
  • refuse entry

If a visitor registers a temperature above 38 degrees they will not be granted access to the premises.

Communications and updates

As the coronavirus situation evolves we continue to closely monitor all health advice issued by the Department of Health and the Western Public Health Unit and will keep you up to date as further advice is issued.

The most recent communications sent to our community members will also be posted below.

2022 11 15 – CEO to community – COVID-19 Update

2022 10 18 – CEO to community – COVID-19 update




Other areas of interest

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